Standardize how every parent call gets answered, every lead gets captured, every new location comes online — ensure every center operates like your best one. Your brand voice. At every site. In every language. 24/7 or after-hours.
Multi-site operators run two, five, or ten centers from one screen — and standardize what their best site does at every other site.
I have no idea why Site B converts twice as well as Site D.
Every center handles after-hours calls differently — and the bad ones leak revenue.
Onboarding a new acquisition takes 90 days of phone-system setup alone.
Four sites, four voicemails, four phone trees — my regional director lives in forwarded VM threads.
Hazel answers every parent call at every location, captures every lead, and feeds every funnel into one CRM your regional team can actually see. Standardized scripts, brand voice, and escalation rules — site-by-site visibility, org-wide control.
Hazel captures every inquiry, runs childcare-specific email + SMS sequences, and surfaces the next-best move. Ensures every family stays nurtured until they enroll.
Hazel Voice answers every call in your center's voice — a real conversation, not a phone tree. Three specialist personas you can deploy independently or together.
Answers every parent question instantly, in your center's voice. Most childcare sites lose 90% of visitors to a quiet "Contact us" form — Hazel Chat catches them and books the tour right inside the widget.
Run one Hazel that answers every call across every site — or deploy a dedicated Hazel per location with shared scripts. Your operational shape, your call. Either way: no more 7-option phone trees, no “press 4 for the Northridge campus.”
Parent inquires at Site B’s website. Hazel captures, qualifies, and feeds it into the same CRM Site C’s director uses. Your regional team sees it. The site director acts on it. No “forwarded to corporate” email chains, no double entry, no leads stuck in a Site D inbox no one checks anymore.
When a classroom opens at any site, Hazel doesn’t just call that site’s waitlist. She checks every site’s waitlist for families who fit — by commute, start date, sibling, classroom — and offers the spot to the closest match. You stop losing families to “we don’t have anything at the location you applied to.”
Which site converts tours fastest. Which one leaks at the inquiry stage. Which director is buried in after-hours calls. Which has the highest no-show rate. One view. Drill into any site. Compare any two. No exports, no spreadsheets, no waiting for the regional ops review.
When you open or acquire, you don’t restart. Hazel clones your top-performing site’s scripts, hours, escalation rules, CRM pipelines, and brand voice. By Day 5 the new center sounds like the rest of your brand. By Day 10 it’s converting tours.
Your brand voice, your scripts, your escalation logic, your reporting — applied org-wide and locked. Each director still controls site hours, programs, pricing, and local marketing. The home office sets guardrails. The directors keep their autonomy.
Brightwheel multi-site, Lillio: one Hazel integration, every site’s CMS feeds the same CRM. No per-site setup.
HubSpot, Salesforce, Google Calendar, Outlook: leads at any site land in your org’s pipeline. Tours book in the right site’s calendar.
Exports to Looker, Power BI, GA4 cross-property. Org-wide dashboards live in the tools your ops team already uses.
We don’t roll out 8 sites at once. We get one site dialed in — the one you want every other site to sound like — and then we clone the setup outward. Your team learns once. Hazel scales.
Get StartedWe pick your best-performing site together. Hazel goes live there. Scripts dialed in, brand voice approved, escalation rules tuned with the director.
Hazel runs your reference site for a week. We watch the funnel, the after-hours load, the tour-to-enroll rate. You see real numbers before any other site goes live.
Site 2 and Site 3 go live in 2 days each — cloned from the reference, site-specific tweaks layered on. We add the rest of your footprint two sites a week until everything’s live.
Even mid-rollout you see every live site’s funnel on one screen. As new sites come online, they show up. No reconfigure, no waiting for a quarter-end report.
20 minutes. Bring two sites’ worth of context. We’ll show you the rollup view live — with your actual brand voice.