Hazel is the AI receptionist built only for childcare. She answers every call in your center's voice — a real conversation, not a phone tree — at a fraction of the cost of front-desk staff.
Hazel isn't a generic AI bolted onto your phone line. Hazel is loaded with your tuition, your programs, your hours, your philosophy, your ratios — everything that makes your center yours. Every answer is your answer.
Hazel answers as your Enrollment Specialist when a new parent calls, as your Front Desk Receptionist for daily ops, and as your Staff Assistant when teachers need answers. All on the number you already have.
Hazel answers pricing, programs, and availability — checks your live calendar — and books the tour on the call. SMS confirmation goes out before the parent hangs up. The lead lands in your CRM hot.
Absences, late pickups, vendor calls, pickup-authorization changes — Hazel logs them straight into the right system and only escalates to the director when needed.
Teachers and staff can call and ask Hazel anything that's in your handbook — sick-day policy, fire-drill protocol, ratio rules, dress code, time-off process. New hires onboard faster. Directors stop getting interrupted for policy questions that already live in the handbook.
Hazel speaks native English and Spanish — same warmth, same accuracy, no extra setup. Hazel recognizes 70+ languages and 40+ accents on the call, and can translate non-EN/ES transcripts on demand. Run multiple centers under one brand? One number routes intelligently to whichever Hazel knows that center.
When Hazel hits something only a human can handle, the call doesn't get dumped. The parent's name, intent, and a one-paragraph summary are passed to the right person — and fires off an email or SMS notification at the same time. Every escalation is logged.
Every conversation gets a full transcript, an AI summary, an audio recording, and an auto-category — sortable, filterable, exportable. Your director's morning review goes from an hour to five minutes.
Every conversation Hazel has feeds your CRM in real-time — parent info, child age, intent, score, tour status, follow-up triggers. No double entry, no spreadsheets, no sticky notes. The parent who called at 7 PM is already a hot lead by 7:05.
Capture every lead across every channel. Run childcare-specific email + SMS sequences. Surface the next-best move on every family. Built for enrollment, not for sales.
Explore Hazel CRMThe 24/7 enrollment specialist living on your website. Books tours inside the chat widget, in real-time, against your real calendar. One paste of one script.
Explore Hazel Chat
Absences logged, attendance updated, meal counts synced — directly in your CMS. No double entry.
Tours booked in Google Calendar or Calendly. Leads created in HubSpot or Salesforce. Automatically.
Text confirmations sent after tour bookings, absence reports, and schedule changes. Parents stay informed.
We set up everything for you — personalizing your Hazel, connecting to your systems, onboarding your team, and helping you go live. You just show up.
Get StartedShare your website, policies, and programs. We configure Hazel to match your center's voice.
We provision a local phone number, port or forward your existing line, and wire everything up — nothing for you to configure.
We set your greeting, escalation rules, hours, and how you want calls handled — together, in a single walkthrough.
Hazel starts answering. Every call, text, and action is logged in your dashboard.
Tours fill up, leads get nurtured, families enroll — and you'll wonder why you didn't start sooner.
15 minutes. No commitment. See exactly how Hazel handles your program's calls.