Try calling Hazel, the AI employee: 737-234-7773
Hazel
For Home-Based & Family Childcare

The Front Desk That Picks UpWhile You’re With The Kids

You can’t take the phone out of your pocket when you’re holding a toddler. Hazel can. She answers every inquiry, books tours, follows up with families, and keeps your spots filled — even when you’re 100% in the room.

Book a Walkthrough Try Hazel: 737-234-7773

Solo and family providers run their whole home program from their phone — and Hazel runs the front desk so they stay in the room.

0 Hires needed Hazel replaces the admin you’d never hire anyway
0% Calls answered Even with sticky hands and naptime simultaneously
0 hrs/wk Front-desk hours replaced Pay Hazel less than 10 hrs/week at minimum wage

Why solo providers switch

I can’t take my phone out when I’m holding a toddler.
— Family provider, 8 kids
I text families from my personal number — it feels unprofessional.
— In-home provider
I missed a CACFP question on Friday and lost a Monday family.
— Solo provider, KidKare program
The center down the street looks more polished than me online.
— Home program, 12 kids
Built for solo and family providers

A front desk while you’re with the kids. No hire, no admin.

Hazel answers every parent call, talks to every website visitor, and follows up with every inquiry — all from the phone number you already use. No tech team. No front desk hire. No more “sorry I missed your call” on the playground tomorrow.

Your 24/7 front desk, fully staffed — at a fraction of the cost.

Hazel Voice answers every call in your center's voice — a real conversation, not a phone tree. Three specialist personas you can deploy independently or together.

  • Never misses a call — 24/7 coverage, in your center's voice
  • Converts phone calls into tuition — books tours live, on the call
  • Smart transfers, every reason logged — director's phone rings only when it has to
  • Multilingual handling — 70+ languages out of the box
  • Auto-categorized + transcribed — 15 categories, AI summaries, audio playback

Enrollment Specialist

  • Answers tuition, programs, ratios & philosophy in your voice
  • Books tours live on the call — Calendly, Google, or Outlook
  • Captures parent & child details, pushes a hot lead to your CRM
Tour booked + CRM lead in under 4 minutes

Front Desk Receptionist

  • Logs absences & late pickups straight to the classroom
  • Takes vendor, contractor, and pickup-authorization messages
  • Routes urgency intelligently — only escalates what truly needs the director
Director's phone quiet, teachers stay with the kids

Staff Assistant

  • Answers policy, schedule, sick-day & emergency-protocol questions
  • Walks new hires through onboarding steps
  • Provides after-hours guidance from a separate staff knowledge base
New staff ramp faster, every shift has 24/7 backup

Convert more families and grow enrollment automatically.

Hazel captures every inquiry, runs childcare-specific email + SMS sequences, and surfaces the next-best move. Ensures every family stays nurtured until they enroll.

  • Capture and engage leads across every channel — phone, chat, website, walk-ins all land in your enrollment pipeline
  • AI email + SMS sequences for childcare — 20+ pre-built flows (tour follow-up, waitlist nurture, re-engagement) with smart branching
  • Hazel always knows what's next — next-best-action recommendations on every lead. "Call Maria — toured Tuesday, hasn't replied."
  • Unified family thread — every call, email, SMS, and note in one scrollable history. No more "let me check my notes"
  • Any report, just by asking"Tours booked last month by source." "Conversion by classroom this quarter." Hazel writes the dashboard
See Hazel CRM
Hazel CRM — leads pipeline and post-tour nurture automation

The 24/7 enrollment specialist living on your website.

Answers every parent question instantly, in your center's voice. Most childcare sites lose 90% of visitors to a quiet "Contact us" form — Hazel Chat catches them and books the tour right inside the widget.

  • Tour-booking form embedded in the chat — shows available slots in real-time and books on the spot
  • Built to improve site conversion — auto-open + teaser bubble catches visitors before they bounce
  • Self-trained on your website — auto-scrapes your hours, programs, philosophy. Editable in plain English
  • Multilingual handling — 70+ languages out of the box
  • Every chat flows into your CRM — same brain across Voice, Chat, and inbox
See Hazel Chat
Voice · in your voice

Pick up the phone without putting down the toddler.

Hazel answers every inquiry in your voice — warm, knowledgeable, in the family’s language. You stay with the kids on the rug. The new family on the line gets a real conversation, not a voicemail beep.

  • 24/7 answer in your voice — sounds like you, not a chatbot
  • Handles enrollment questions, hours, rates, openings
  • Books tours live on the call — right on your calendar
  • Multilingual — Spanish-speaking families get a real answer
Voice + Chat · branded experience

Look as polished as the center down the street.

No more texting prospective families from your personal cell. Branded callbacks, a chat widget on your website, professional voicemail-to-text in your own voice. The new family on the call has no idea you’re a one-person operation — they just know you sound like a real program.

  • Branded chat widget on your website — your program name + colors
  • No more personal cell — SMS goes through a business number
  • Professional follow-up emails — in your voice, not a template
  • Listed alongside centers in family searches — same polish, lower rates
Voice + CRM · tour-to-enrollment

Fills your spots while you’re filling sippy cups.

Inquiry comes in. Hazel books the tour on the call. SMS confirmation. Reminder the day before. Follow-up after the visit. Nurture sequence for the families who said “we’ll think about it”. Your spots stay full without you nagging anyone.

  • Books tours live — right on your Google Calendar
  • SMS confirmation + reminders — zero no-shows
  • Post-visit follow-up in your voice — not a CRM template
  • Nurture warm leads — families who said “we’ll get back to you”
Chat · CACFP-trained

CACFP / food-program questions answered without calling you back.

Reimbursement rules, meal pattern requirements, what counts as a CACFP-creditable breakfast — Hazel knows the rules of your food program. Families ask. Parents ask. Hazel answers in seconds. You don’t lose a Monday enrollment because you couldn’t answer a Friday food question.

  • CACFP meal pattern + reimbursement rules
  • KidKare integration — meal counts sync, no double entry
  • Allergy + dietary restriction questions handled
  • Hazel escalates anything she’s not 100% sure about to you
Onboarding · one afternoon

Set it up in an afternoon. No IT, no admin.

You don’t need a tech person. You don’t need a front desk. You don’t need to learn a new software platform. You talk for 30 minutes about your program. We do the rest. By the end of the same day, Hazel is answering your phone.

  • 30-minute onboarding call — you talk, we listen
  • We forward your existing number — you keep your line
  • Live same afternoon — we listen to the first 5 calls with you
  • Edit in plain English — no settings panels, no tech support
Built for the way home programs actually run

Home-based and family providers running on Hazel

Solo home providersOne person, 6–12 kids, running it all from the phone
Two-person home programsMom + auntie, husband + wife, sisters — same Hazel for both phones
CACFP / food-program providersHazel knows your KidKare rules and answers families directly
Urban & rural homesHazel doesn’t care if you’re in a city apartment or on 20 acres
Multi-language householdsSpanish, Vietnamese, Mandarin families never miss a callback
Subsidy-funded providersSubsidy questions, intake paperwork, eligibility — handled
Integrates with the tools you already use
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more

Food program (KidKare CACFP)

Meal counts logged, attendance synced, CACFP reports built. Hazel knows your menu and answers food questions directly.

Parent communication

Text confirmations after tour bookings, absence reports, schedule changes — in the family’s language, from a business number not your personal cell.

Calendar & CRM

Tours drop into your Google Calendar. Leads land in HubSpot or your Hazel CRM with the full call transcript attached.

Rollout

Go live in one afternoon.

You talk. We listen. By dinner, Hazel is on your phone.

No multi-week rollout. No tech team. No software learning curve. Just a 30-minute conversation about your program — and Hazel is answering by the time the kids go home.

Get Started

1. We learn your program (30 min)

You talk — about your hours, ages, rates, food program, philosophy, how you want callers handled. We listen and turn it into Hazel.

2. We pick a number + forward your line

You keep your existing phone number. We handle the technical bit — nothing for you to configure.

3. Live the same afternoon

Hazel starts answering. We listen to the first 5 calls with you and tweak together. Adjustments anytime — in plain English.

FAQ

What home providers ask before signing.

Do I need a tech team to set this up?
No. You talk to us for 30 minutes about your program. We do the rest. If you can use a smartphone, you can use Hazel. No software to install, no settings to configure, no IT support to call.
Does Hazel sound like me, or like a generic AI?
Hazel sounds warm, knowledgeable, and like your home program — not a corporate chatbot. During the 30-min onboarding we listen to how you talk about your program, and Hazel borrows that voice. New families on the call wouldn’t know they were talking to an AI unless we told them.
What does it cost — really?
Less than 10 hours/week at minimum wage. Way less than a part-time admin. One additional enrollment a year pays for the whole thing. We’ll size it precisely on the walkthrough — no per-call gotchas, no surprise fees.
Does it work for CACFP questions / food program rules?
Yes. Hazel knows CACFP meal patterns, reimbursement rules, and integrates with KidKare. She handles family-facing food questions in real time (peanut allergies, meal credits, what counts as breakfast) and escalates anything sensitive to you.
Can families reach me directly if it’s urgent?
Yes — Hazel auto-escalates urgent situations (injury, custody issue, medical question, emergency) to you immediately. She tells the family warmly that you’ll reach out, then sends you the full transcript via SMS, Slack, or email. You set the escalation rules during onboarding.
What if I close one summer or take a vacation?
Hazel can switch to vacation mode automatically (closed dates you set), nurture inquiries during the break, and resume normal scheduling when you’re back. Families get a real explanation of when you re-open and a way to lock in a spot — not just a voicemail.

Ready to put down the phone
and pick up the toddler?

15 minutes. No commitment. We’ll show you Hazel running for a home program just like yours.