Try calling Hazel, the AI employee: 737-234-7773
Hazel
For Daycare Centers

The AI Assistant Team Built ForDaycare & Childcare Centers

Every parent call answered. Every website visitor talked to. Every inquiry tracked across infant, toddler, preschool, and pre-K — in one platform built for childcare directors, not retrofitted from a sales tool.

Book a Walkthrough Try Hazel: 737-234-7773

Join 1,000+ daycare-center owners and directors who are filling classrooms, getting their evenings back, and keeping their teachers in the room with the kids.

0%+ More Enrollments Convert leads into enrolled families
0+ Hours Saved / Week Director time reclaimed from repetitive manual work
Happier Staff Teachers stay with kids. Directors lead. Hazel handles the rest.

Why directors choose Hazel

I missed three tour bookings last week because I was changing a diaper.
— Daycare director, single-site
Our Spanish-speaking families never get a callback in their language.
— Center owner, bilingual market
The phone rings while I’m trying to lead my own staff meeting.
— Director, infant-toddler center
After 6 pm, calls just go to voicemail — and we never hear back.
— Owner-director, after-hours coverage
Built for daycare directors

A front desk that runs itself — so you can lead.

Hazel answers every parent call, talks to every website visitor, and feeds every inquiry into a CRM built for childcare — so directors run the building, teachers stay with the kids, and the phone stops being the loudest thing in the room.

Your 24/7 front desk, fully staffed — at a fraction of the cost.

Hazel Voice answers every call in your center's voice — a real conversation, not a phone tree. Three specialist personas you can deploy independently or together.

  • Never misses a call — 24/7 coverage, in your center's voice
  • Converts phone calls into tuition — books tours live, on the call
  • Smart transfers, every reason logged — director's phone rings only when it has to
  • Multilingual handling — 70+ languages out of the box
  • Auto-categorized + transcribed — 15 categories, AI summaries, audio playback

Enrollment Specialist

  • Answers tuition, programs, ratios & philosophy in your voice
  • Books tours live on the call — Calendly, Google, or Outlook
  • Captures parent & child details, pushes a hot lead to your CRM
Tour booked + CRM lead in under 4 minutes

Front Desk Receptionist

  • Logs absences & late pickups straight to the classroom
  • Takes vendor, contractor, and pickup-authorization messages
  • Routes urgency intelligently — only escalates what truly needs the director
Director's phone quiet, teachers stay with the kids

Staff Assistant

  • Answers policy, schedule, sick-day & emergency-protocol questions
  • Walks new hires through onboarding steps
  • Provides after-hours guidance from a separate staff knowledge base
New staff ramp faster, every shift has 24/7 backup

Convert more families and grow enrollment automatically.

Hazel captures every inquiry, runs childcare-specific email + SMS sequences, and surfaces the next-best move. Ensures every family stays nurtured until they enroll.

  • Capture and engage leads across every channel — phone, chat, website, walk-ins all land in your enrollment pipeline
  • AI email + SMS sequences for childcare — 20+ pre-built flows (tour follow-up, waitlist nurture, re-engagement) with smart branching
  • Hazel always knows what's next — next-best-action recommendations on every lead. "Call Maria — toured Tuesday, hasn't replied."
  • Unified family thread — every call, email, SMS, and note in one scrollable history. No more "let me check my notes"
  • Any report, just by asking"Tours booked last month by source." "Conversion by classroom this quarter." Hazel writes the dashboard
See Hazel CRM
Hazel CRM — leads pipeline and post-tour nurture automation

The 24/7 enrollment specialist living on your website.

Answers every parent question instantly, in your center's voice. Most childcare sites lose 90% of visitors to a quiet "Contact us" form — Hazel Chat catches them and books the tour right inside the widget.

  • Tour-booking form embedded in the chat — shows available slots in real-time and books on the spot
  • Built to improve site conversion — auto-open + teaser bubble catches visitors before they bounce
  • Self-trained on your website — auto-scrapes your hours, programs, philosophy. Editable in plain English
  • Multilingual handling — 70+ languages out of the box
  • Every chat flows into your CRM — same brain across Voice, Chat, and inbox
See Hazel Chat
Voice · every call answered

The phone stops being the loudest thing in the room.

Hazel answers every parent call — in English, Spanish, Vietnamese, Mandarin — and only rings your director when it actually has to. After 6 pm, weekends, snow days: Hazel is there. The room finally gets quiet.

  • 24/7 coverage — after-hours, weekends, snow days
  • 70+ languages out of the box — Spanish-speaking families get a real answer
  • Smart transfer rules — director's phone rings only when it has to
  • Every call transcribed and categorized — nothing slips
Voice · enrollment specialist

Books tours while you’re with the kids.

Hazel answers pricing, programs, and availability — checks your live calendar — and books the tour on the call. SMS confirmation goes out before the parent hangs up. The lead lands in your CRM hot, while you’re still on the rug.

  • Answers pricing, programs, philosophy, ratios, meals — from your knowledge base
  • Checks live tour availability (Calendly / Google Calendar / Outlook)
  • Books the tour on the call + sends SMS confirmation
  • Captures parent name, child DOB, desired start date — pushes to CRM as hot lead
CRM · classroom-aware

Every inquiry tracked across infant, toddler, preschool, and pre-K.

When a parent asks “do you have a 2yo spot in October?” Hazel gives the real answer for the real classroom — current openings, age groupings, ratios, sibling fit. Every lead lands in the right pipeline, sorted by the room you’d enroll them into.

  • Per-classroom knowledge — programs, openings, ratios, sibling discounts
  • Routes leads to the right classroom pipeline automatically
  • Sees live waitlist + projected openings — no false promises
  • Updates as classrooms shift — you edit in plain English
Voice · smart routing

Your phone only rings when it has to.

Hazel handles 80% of calls end-to-end. The other 20% — injuries, custody, complaints, urgent vendor questions — she escalates with the full transcript already in your hand. You pick up knowing exactly what you’re walking into.

  • Auto-escalates injuries, complaints, custody, medical accommodations
  • Director gets SMS / Slack / email with full transcript before the phone rings
  • Sets your escalation rules in plain English — no IT
  • Default: voicemail backup if Hazel ever can’t connect
CRM · nurture sequences

The “still waiting on a callback” pile is now empty.

Every lead Hazel takes — or that comes in through your website — gets a follow-up sequence tuned to childcare. Tour reminders. Re-engagement after silence. Waitlist nurture. The pile doesn’t grow because nothing sits on it.

  • Auto-nurture after every inquiry — email + SMS sequences
  • Tour reminders, no-shows, and waitlist re-engagement
  • One pipeline — filter by classroom, source, or status
  • Built for childcare — not a sales tool you have to bend
Chat · staff copilot

Your staff handbook, but it talks back.

New teacher needs the fire drill policy. Lead teacher asks about the biting incident protocol. Sub doesn’t know the medication rules. Hazel answers in seconds, in your handbook’s voice, with the actual policy — not a guess.

  • Trained on your handbook + your policies
  • Fire drills, biting, allergies, meds, ratios — instant answers
  • Works in SMS or web chat — meets staff where they are
  • Escalates anything sensitive to the director — with the full thread
Built for centers like yours

Centers like yours run on Hazel.

Infant – Pre-K centersSingle-site, owner-director-operated, 40–180 children
Bilingual neighborhoodsSpanish, Vietnamese, Mandarin families never miss a callback
Faith-based & MontessoriBrand voice tuned to your philosophy, not a generic script
State-subsidy centersSubsidy questions, intake paperwork, eligibility — handled
Co-op & nonprofit centersLean admin teams running on Hazel + 1 office manager
After-hours rich markets6–9 pm and weekend calls captured, never lost
Integrates with the tools you already use
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more
KidKare
HubSpot
Google Calendar
Salesforce
Calendly
Parachute
+ more

Childcare Software

Brightwheel, Lillio, KidKare: absences logged, attendance updated, meal counts synced — directly in your CMS. No double entry.

Calendar & CRM

Tours booked in Google Calendar, Outlook, or Calendly. Leads land in HubSpot, Salesforce, or your Hazel CRM. Automatically.

Parent Communication

Text confirmations sent after tour bookings, absence reports, and schedule changes — in the family’s language.

Getting Started

Live in less than a week.

Sign up and get Hazel on autopilot.

We set up everything for you — personalizing your Hazel, connecting to your systems, onboarding your team, and helping you go live. You just show up.

Get Started

We learn your center

Share your website, policies, and programs. We configure Hazel to match your center's voice.

We pick a local number and connect your phone

We provision a local phone number, port or forward your existing line, and wire everything up — nothing for you to configure.

We help customize your receptionist

We set your greeting, escalation rules, hours, and how you want calls handled — together, in a single walkthrough.

Hazel goes live — everything tracked

Hazel starts answering. Every call, text, and action is logged in your dashboard.

Watch your enrollment grow on autopilot

Tours fill up, leads get nurtured, families enroll — and you'll wonder why you didn't start sooner.

FAQ

Common questions, answered.

We’re a single-site center — is Hazel overkill?
Single-site centers are exactly who Hazel is built for. Most start with Voice — that’s where the pain lives — and add Chat or CRM later. Pricing is sized for a single center; you’re not paying for enterprise features you’ll never use.
Does Hazel know our classrooms, ratios, and pricing?
Yes — per-classroom. During onboarding we load Hazel with your infant / toddler / preschool / pre-K programs, current openings, age groupings, state-mandated ratios, tuition, sibling discounts, and waitlist rules. When a parent asks “do you have a 2yo spot in October?” she answers for the actual classroom.
What about Spanish-speaking (or other-language) families?
Hazel handles 70+ languages out of the box, with no setup. Spanish-speaking parents get a real conversation in Spanish — same answers, same tour-booking, same CRM capture — and the transcript is delivered to your director in English if you prefer.
What happens when a parent has a serious issue — injury, complaint, custody?
Hazel auto-escalates sensitive topics — injuries, complaints, custody, medical accommodations, biting incidents — the moment they come up. She tells the parent warmly that the director will reach out, then sends your director an alert with the full transcript via SMS, Slack, or email. You set the rules during onboarding.
Does Hazel integrate with our childcare management system?
Yes — we integrate with KidKare, Brightwheel, Lillio, ChildcareCRM, HubSpot, Salesforce, Google Calendar, and Calendly out of the box. Absences logged in calls flow into your attendance system. Tour bookings drop into your real calendar. Leads created in CRM with the full call transcript attached. No double entry.
How long does it take to get our center live on Hazel?
Most centers are live in 3–5 business days. We do the onboarding call, gather your policies + programs + pricing, connect to your systems, and run a test together. You approve Hazel’s voice and answers before she picks up a single real call.

Ready to fill your classrooms
and get the phone off your hip?

15 minutes. No commitment. See exactly how Hazel works in your center.