For Camps & Summer Programs
Every Week A New RosterEvery Parent A Real Answer
Hazel handles session-based registration, packet follow-up, daily updates, and the off-season waitlist — so camp directors run camp, not the inbox.
Hazel handles session-based registration, packet follow-up, daily updates, and the off-season waitlist — so camp directors run camp, not the inbox.
Camps run on Hazel — session-based registration handled, packet questions answered, off-season waitlist warm through winter.
Every Monday, half the parents want to know what group their kid is in.
We close packets late — and every late packet costs us a slot.
The off-season is a black hole — we lose families and never know why.
Sibling discounts plus partial weeks plus deposits — I do math on every call.
Camps move fast: every Monday a new cohort, every parent a different packet question, every August a sprint to fill. Hazel handles the inbox so your team handles the kids.
Answers every parent question instantly, in your center's voice. Most childcare sites lose 90% of visitors to a quiet "Contact us" form — Hazel Chat catches them and books the tour right inside the widget.
Hazel Voice answers every call in your center's voice — a real conversation, not a phone tree. Three specialist personas you can deploy independently or together.
Hazel captures every inquiry, runs childcare-specific email + SMS sequences, and surfaces the next-best move. Ensures every family stays nurtured until they enroll.
Camp moves in weekly cohorts. Every Monday, a new cohort means new packets, new emergency forms, new medication lists, new transportation pickups. Hazel chases all of them — nicely, in the parent’s language, with the timing your camp needs.
Parent calls about a session opening. Hazel checks capacity, walks them through the week selection, takes the deposit, sends the packet, books the slot. Before the parent hangs up, the registration is in your CRM, the deposit is in your account, the packet is in their inbox.
Every Monday morning. Parent texts the camp. “What group is Diego in this week?” “What time does pickup start?” “Do they need a bathing suit?” Hazel knows. Hazel answers. Your team is in the field with the kids — not in the office answering the same 50 texts.
August ends. Camp closes. Your team takes a breath. Hazel keeps working. Last year’s families get a thank-you, a survey, an early-bird offer for next summer. New inquiries from September onward enter the nurture sequence. Come January, your roster is half-filled before you re-open the brochure.
Parents drop off at 8:00, don’t hear from camp until 4:00 pickup. That’s 8 hours of low-key anxiety. Hazel sends short, helpful, image-friendly daily updates — what the group is doing, weather plans, any schedule changes. Parents stay calm. Your phone stays quiet.
CampMinder, ACTIVE, Sawyer, Bunk1, Ultracamp: rosters sync, packets flow, session capacity updates in real time. No double entry.
SMS, ParentSquare, Bunk1, Smore newsletters: daily updates, weather alerts, and schedule changes hit parents where they already are.
Stripe, Square: deposits charged on the call, sibling discounts applied, payment plans for full sessions handled.
We onboard you in spring — weekly session schedule loaded, sibling-discount logic dialed in, packet templates uploaded. Hazel takes the phone Memorial Day weekend and keeps your waitlist warm through the off-season.
Get StartedWeekly session calendar, capacity per session, deposit + discount structure, sibling rules, scholarship tiers — all loaded.
Hazel starts chasing packets, answering family questions, taking deposits for late registrations. Your team focuses on hiring counselors.
Hazel takes the main line. Live registrations, daily updates, parent texts during drop-off. Your team is in the field with the kids.
Thank-you sequences, early-bird offers, alumni re-engagement. Come January, your roster is half-filled before you re-open the brochure.
15 minutes. Bring a recent inquiry that didn’t convert. We’ll show you how Hazel would have closed it.